Insurance Claim Assistance for Collision Repairs
Butler’s Collision helps drivers throughout Roseville and Macomb County navigate the insurance repair process after an accident. Our team works with insurance providers to coordinate estimates, repair documentation, approvals, and claim-related communication while keeping customers informed as repairs move forward.
From the initial estimate through repair completion, Butler’s helps simplify the insurance process while repair planning remains focused on the damage identified and applicable manufacturer repair information.
- Serving Macomb County Since 1979 • I-CAR Gold Class Certified • OEM Repair Procedures • Lifetime Workmanship Warranty • ⭐ 4.5 Google Rating • 104+ Reviews
How Butler’s Collision Helps With Insurance Claims
An accident can leave you dealing with vehicle damage, repair estimates, insurance communication, and approvals at the same time. Butler’s helps manage the repair side of that process.
Insurance Estimate Coordination
We document visible damage, prepare repair estimates, and communicate repair information with insurance representatives when needed.
Manufacturer Repair Information
Applicable manufacturer repair information is considered when developing the repair plan and documenting the work required.
Supplemental Damage Documentation
Additional damage may become visible after parts are removed or the vehicle is examined more closely. When insurance is involved, Butler’s can provide additional documentation to the insurance provider for review.
Insurance Communication
We keep customers informed throughout the repair process and communicate repair information with insurance representatives when needed.
Rental Car & Towing Guidance
If needed, our team can help customers understand towing options and rental vehicle arrangements associated with the claim.
You Can Choose Your Collision Repair Shop
Your insurance company may recommend a repair facility, but you can discuss your repair shop options with your insurer and decide where you would like your vehicle evaluated and repaired.
Butler’s works with insurance providers while keeping the repair process centered on:
- Damage identified during evaluation
- Applicable manufacturer repair information
- Repair documentation
- Refinishing and body repair requirements
- Clear communication throughout the claim
Our goal is to complete the repairs identified in the repair plan with attention to fit, finish, applicable repair procedures, and overall vehicle condition.
What To Do After an Accident
Move to a safe location if possible and contact emergency services if needed.
Take photos of vehicle damage, the accident scene, and any insurance information.
Our team can review the damage, discuss repair options, and help explain the next steps in the repair process.
Insurance Companies We Commonly Work With
Butler’s Collision regularly works with customers whose repairs involve major insurance providers. Coverage and claim procedures vary by policy, but our team can communicate repair information with the insurer during the repair process.
Why Drivers Choose Butler’s Collision
Butler’s has served Roseville and Macomb County drivers since 1979, combining collision repair experience with ongoing technician training, manufacturer repair information, and clear customer communication.
I-CAR Gold Class Certified
Our technicians complete ongoing advanced collision repair training recognized throughout the industry.
OEM Repair Procedures
Applicable manufacturer repair information is used when appropriate to help guide repair planning and workmanship.
Insurance Claim Experience
Our team regularly communicates repair information with insurance providers and helps customers understand the repair process.
Family-Owned Since 1979
For more than four decades, Butler’s Collision has served Macomb County drivers with honest communication and quality repairs.
Lifetime Workmanship Warranty
Butler’s stands behind its collision repair workmanship with a lifetime workmanship warranty.
Common Questions About Insurance Repairs
Get answers to common questions about insurance claims, collision repair estimates, repair timelines, and what to expect during the insurance repair process.
Do I have to use the repair shop recommended by my insurance company?
You can discuss your repair shop options with your insurance provider and select the repair facility where you would like your vehicle evaluated and repaired.
Will Butler’s Collision work directly with my insurance company?
Butler’s regularly communicates repair information, estimates, and documentation with insurance representatives during the repair process.
What if additional damage is found during repairs?
Additional damage may become visible after parts are removed or the vehicle is examined more closely. When insurance is involved, Butler’s can provide supplemental repair documentation to the insurance provider for review.
Can Butler’s Collision help arrange towing?
If your vehicle is not drivable, contact Butler’s to discuss towing options and the next steps for getting the vehicle to our Roseville facility.
How long does insurance repair take?
Repair timing depends on the extent of the damage, parts availability, repair requirements, and insurance review when applicable. Butler’s keeps customers updated as repairs move forward.
Insurance Claim Assistance in Macomb County
Butler’s Collision is located at 17878 13 Mile Road in Roseville and serves drivers throughout Roseville, Fraser, Clinton Township, Warren, St. Clair Shores, Sterling Heights, Eastpointe, and surrounding Macomb County communities.
Our shop is accessible from major area routes including I-94, Gratiot Avenue, Groesbeck Highway, and 13 Mile Road.
Butler’s Collision
17878 13 Mile Road
Roseville, MI 48066
(586) 775-5750
Need Help With an Insurance Claim?
If your vehicle was damaged in an accident, Butler’s can help review the damage, explain the repair process, and communicate repair information with your insurance provider when needed.